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Shipping Policy

Key Information

  • Free shipping
  • Order cut off time: 2:00 pm UTC
  • Order handling time: 1-2 business days
  • Order transit time: 5-10 business days

Shipping Information

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation.

After your order is processed, free shipping takes about 5-10 days (including weekends and holidays) to arrive at the destination.

To pack electronics and delicates in cardboard boxes with internal protection to ensure safety during the shipping process.


If you received a tracking number via email, it means your order has been processed and passed on to the shipping department.

We cannot change the delivery address once the goods are on their way. If you would like to change the delivery location for your order, please contact us at hello@shopurbancore.com within 1 day of placing your order.


If you would like to track your shipment, please visit the following link:

SHIPMENT TRACKING

 

CONTACT INFO

Support: Monday - Friday 9:00AM - 5:00PM UTC

Phone: +1 (404) 737-6641

Business Address:

Unit 1603, 16th Floor, The L. Plaza, 367 - 375,
Queen's Road Central, Sheung Wan, Hong Kong